Product Questions

1. What types of products does Elite Attire Store offer?
Elite Attire Store specializes in luxury apparel, including Italian Limited Edition Pants, Long Sleeve Shirts, Short Sleeve Shirts, Tuxedos, Tweed Pants, and Tweed Suits. Our collection features high-end brands that cater to discerning clientele.
2. Are the products available in different sizes?
Yes, our products are available in a range of sizes to ensure a perfect fit. Please refer to the size chart provided on each product page for detailed measurements.
3. Do you offer customization options?
Currently, we do not offer customization options. However, our products are designed to meet the highest standards of quality and style.

Shipping & Delivery

1. How long does it take to process and ship my order?
Orders are processed within 1-2 business days. For shipping, we offer two options: Standard Shipping (10-15 business days) and Free Shipping (15-25 business days for orders over $50).
2. Do you ship internationally?
Yes, we ship globally, excluding certain remote areas in Asia and other regions. Please check our Shipping Policy for more details on excluded areas.
3. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the progress of your delivery in real-time.

Returns & Exchanges

1. What is your return policy?
We accept returns within 15 days of receipt, provided the item is in its original condition and packaging. Please visit our Returns & Exchanges page for more information.
2. How do I initiate a return or exchange?
To initiate a return or exchange, please contact our customer service team at [email protected]. They will guide you through the process.
3. Are there any restocking fees?
No, we do not charge any restocking fees for returns or exchanges.

Payment & Account

1. What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for your convenience.
2. Is my payment information secure?
Yes, we use secure payment gateways to ensure that your payment information is protected.
3. How do I update my account information?
You can update your account information by logging into your account on our website and navigating to the ‘Account Settings’ section.

Customer Support

1. How can I contact customer service?
You can reach our customer service team at [email protected]. We are here to assist you with any questions or concerns.
2. What are your customer service hours?
Our customer service team is available Monday through Friday, 9 AM to 5 PM PST.
3. Can I visit your physical store?
Currently, we operate exclusively online. However, our customer service team is always available to assist you with your needs.

Thank you for choosing Elite Attire Store. We are committed to providing you with a seamless shopping experience, from the moment you place your order to the moment it arrives at your doorstep.